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Frequently Asked Questions

  • Q How about your warranty?

    A
    Our warranty is 12 months.Normally, the general after - sale service may be as below.
    1) The technical support is permanent.
    2) The paid spare parts could be provided at any time.
    3) We have dealers in some countries to offer compensable service.

  • Q Why the model name of your machine same as the machine form other company?

    A
    Since these machines have a long history and are very popular in the market, it may indeed be possible that some machine models are similar to others. What we may think is that the machine model does not make a big difference. And the criteria for machines depend on the technical support and quality of the machines.

  • Q Do you have any certificates?

    A
    We have passed ISO9001,ISO13485 certificates.

  • Q How can l pay my order?

    A
    We accept T/T, Western Union, Alibaba Online Payment to pay.
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  +86-23-65764808

  info@xishantech.com.cn